The Animal Control Department is responsible for:
- Enforcing pet ordinances
- Issuing commercial permits for animal-related businesses
- Performing bite investigations
- Investigate animal abuse/neglect cases
- Managing animal capture and/or impound
- Operating the City of St. Charles Animal Shelter
- Coordinating pet adoptions
- Performing animal euthanasia and/or disposal services
- Renting live traps
- Managing volunteers
2835 West Randolph Street
St. Charles, MO 63301
Weekday Phone: (636) 949-3395 or (636) 949-3396 fax (636) 949-3247
Nights, Weekends, and Holidays contact: (636) 949-3300 (Police Department)
Email Animal Control by using our Contact Us form.
Tuesday - Friday | 10:00 a.m. to 4:00 p.m.
Saturday | 10:00 a.m. to 3:00 p.m.
WE ARE CLOSED ON MONDAYS, BUT WE WILL BE RESPONDING TO COMPLAINANTS
Animal Control personnel will respond to emergency calls (bite cases, aggressive dogs, injured animals, etc.) before or after business hours.