HR Personnel
Christina Schuette (636) 949-3525
Lynn Sgouros (636) 949-3264
Your Consultants
CBIZ Benefits & Insurance Services
Shannon Giambalvo, Account Manager
Eric File, Account Executive
(314) 692-2249 or (800) 844-4510
Your Carriers
Medical Insurance
GHP
www.ghp.com
Group Number: 632880-2001
Member Services: (800) 755-3901
Lynda Bott, Account Manager
(314) 506-1966
lsbott@cvty.com
Appeals Address: Group Health Plan, ATTN: Member Appeals Unit, 111 Corporate Office Drive, Suite 400, Earth City, MO 63045
Dental Insurance
Essex
www.essex.com
Group Number: 503201 and 503202
Member Services: (314) 543-4900 or (800) 501-3471
customerservices@essexdental.com
Vision Insurance
Spectera
www.spectera.com
Customer Service: (800) 638-3120
Voluntary Life and AD&D
Lincoln Financial
Customer Service and Claims: (800) 423-2765
Long-Term Disability
Lincoln Financial
Customer Service and Claims: (800) 423-2765
Flexible Spending Accounts
CBIZ Flex
Customer Service: (800) 815-3023 ext. 4
www.CBIZFlex@cbiz.com
Who To Call:
Claims Questions | see below
ID Cards/Numbers | carriers/CBIZ
General Questions (designs and coverage) | carriers/CBIZ
Payroll Issues/Status Change | City of St. Charles HR Department
How To Use This Information For Questions Regarding A Medical Claim:
- Contact Member Services
- If issue is still unresolved, contact CBIZ at the number listed above.