HR Department
(636) 949-3232
Most forms and individual employee benefit information can be found by logging into www.mycbizsolutions.com
Your Consultants
CBIZ Benefits & Insurance Services
Eric File, Account Executive
(314) 692-2249 or (800) 844-4510
Your Carriers
Medical Insurance
GHP
www.anthem.com
Group Number: 00221146
Member Services: (800) 490-6145
Gretchen Hendricks, Account Manager
(314) 923-5557
Gretchen.Hendricks@bcbsmo.com
Claims Address: Anthem Blue Cross and Blue Shield, Claims Department, P.O. Box 14882, Saint Louis, MO 63178-4882
Dental Insurance
Essex
www.essex.com
Group Number: 503201 and 503202
Member Services: (314) 543-4900 or (800) 501-3471
customerservices@essexdental.com
Vision Insurance
United Healhcare Vision
www.myuhcspecialtybenefits.com
Customer Service: (800) 638-3120
Voluntary Life and AD&D
The Standard
Customer Service and Claims: (800) 628-8600
Long-Term Disability
The Standard
Customer Service and Claims: (800) 368-1135
Flexible Spending Accounts
CBIZ Flex www.myflexonline.com
Customer Service: (800) 815-3023 ext. 4
www.CBIZFlex@cbiz.com
Who To Call:
Claims Questions | see below
ID Cards/Numbers | carriers/CBIZ
General Questions (designs and coverage) | carriers/CBIZ
Payroll Issues/Status Change | City of St. Charles HR Department
How To Use This Information For Questions Regarding A Medical Claim:
- Contact Member Services
- If issue is still unresolved, contact CBIZ at the number listed above.