To call the 24-Hour Citizen Hotline, dial (636) 949-3502.

The Citizen Hotline is one of many ways you can aid in the betterment of the City of St. Charles. If you prefer not to contact a City department directly, the Citizen Hotline will receive your recorded message 24 hours a day, seven days a week.

Just tell us your concern or suggestion and your message will be retrieved the next business day.