Services

  1. Animal Control

    The Animal Control Department is responsible for managing animal capture, investigating animal abuse, and enforcing pet ordinances.

  2. Community Development

    The Community Development Department is responsible for code enforcement, building permits and inspections, planning and zoning, and more.

  3. Commuter Parking

    The City of St. Charles has 3 commuter parking lots along I-70.

  4. Emergency Management

    Disaster can strike anywhere, anytime. St. Charles Emergency Management is here to provide you with different tools to be prepared and to remain safe.

  5. Emergency Medical Services

    Learn about ambulance billing, privacy practices, and more.

  6. Fire & EMS

    St. Charles Fire and EMS is responsible for fire suppression, fire prevention, and ambulance services.

  7. Homeowner's Assistance

    View programs to help out the St. Charles homeowner.

  8. Pay Water & Sewer Bills Online

    Pay your utility bills online.

  9. Police

    The Police Department is responsible for law enforcement, crime reduction and prevention, crime investigation, and more.

  10. Public Works

    The Public Works Department is responsible for planning, construction, and maintenance of public infrastructure, usually in the city's rights-of-way, in addition to city-owned utilities.

  11. SCAT Transit System

    The St. Charles Area Transit system, otherwise known as SCAT, consists of 5 bus routes that provide transportation to various locations within the City of St. Charles as well as to the Metrolink North Hanley Station.

  12. SeeClickFix Mobile App

    SeeClickFix is a new mobile app that allows residents to report and track non-emergency issues using their smartphones.

  13. Services Directory

    View resident services in the approximation of St. Charles.

  14. Trash & Recycling

    The City of St. Charles contracts solid waste, yard waste, and bulky item collection and disposal with Allied Waste Services of St. Louis.

  15. Utilities

    A whole host of quality service providers bring electricity, gas, and other essential services to St. Charles City residents.

  16. Water & Sewer Service

    Information for homeowners and renters on how to start and stop water & sewer service in the city of St. Charles.