Animal Control

The Animal Control Department is responsible for:
  • Enforcing pet ordinances
  • Investigating animal abuse/neglect cases
  • Issuing commercial permits for animal-related businesses
  • Managing animal capture and/or impound
  • Operating the City of St. Charles Animal Shelter:
    • Coordinating pet adoptions
    • Managing volunteers
    • Performing animal euthanasia and/or disposal services
    • Renting live traps
  • Performing bite investigations
Emergency Calls
Animal Control personnel will respond to emergency calls (bite cases, aggressive dogs, injured animals, etc.) before or after business hours.