Animal Welfare Services

The City of Saint Charles Animal Welfare Services focuses on the care of all animals in our City, through our Animal Control Division, as well as through our partnership with Five Acres Animal Shelter.    

Five Acres Animal Shelter provides the following services:

  • Operation of the City of Saint Charles Animal Shelter
  • Coordinating pet adoptions 
  • Managing volunteers


The City of Saint Charles Animal Shelter always has a variety of dogs, cats and sometimes other animals that are available for adoption to anyone, regardless of place of residence. If you are interested in adopting a new pet, visit our shelter at 2835 W. Randolph Street (63301) during the Shelter Hours shown on the right. When you visit, you will have the opportunity to get to know our animals. If you have other pets at home, you may be asked to bring them in to see how the animals interact together.

Once you have selected a new pet, you will complete an adoption application, which will be reviewed by Five Acres Animal Shelter personnel. Five Acres reserves the right to refuse any pet adoptions.

See Animals For Adoption And Other Information Here 

Five Acres Animal Shelter Surrender Policy

Five Acres Animal Shelter is a no-kill facility.  Our animals are in our care until they are adopted and find their forever home.  Five Acres Animal Shelter does not take in stray dogs and cats.  If you have found a stray animal, please contact the City of Saint Charles Animal Control Department.   If you are inquiring about surrendering your personal pet, please fill out the appropriate surrender form found here.  Once your form has been reviewed, you will be contacted by a staff member that will determine if we have the space to take in your pet.  We recommend reaching out to other rescues as well, as space is limited.  There is a $50 surrender fee that is require at the time of surrender The fee will go towards the animals' veterinary exam needed in order to be placed for adoption.   

For information on Animal Control Service, click here.