Staff Information

Forms

Most forms and individual employee benefit information can be found by logging into CBAS. 

Consultants

CBIZ Consultants
Eric File, Senior Account Executive
efile@cbiz.com
Phone: 314-692-5848      

Asha Kuhn, Senior Account Manager
akuhn@cbiz.com
314-692-5834                                                              

Carriers

Medical Insurance : Group Number 76414634

UMR
umr.com
800-826-9781

Prescription Drug Plan:  Group Number 20HN

CVS/Caremark
caremark.com
800-273-8406

Dental Insurance: Group Number 941835
SunLife
sunlife.com/us
800-442-7742

Vision Insurance: Group Number 941835
SunLife
vsp.com
800-442-7742

Basic Life & AD&D, Dependent Life, Voluntary Life & AD&D, Long-Term Disability Insurance:  Group Number 941835

SunLife
sunlife.com/us
800-247-6875

Flexible Spending Accounts

CBIZ
myplans.cbiz.com
800-815-3023, ext. 4 (customer service)

Employee Assistance Program (EAP)
Personal Assistance Services (PAS)
Phone: 800-356-0845

Worksite:  Group Number 941835
SunLife
sunlife.com/us
800-247-6875

Your City of Saint Charles Benefits Team
Human Resources Department
hr@stcharlescitymo.gov
636-949-3232

Who To Call

  • Claim questions: Carriers
  • ID cards / numbers: Carriers / CBIZ
  • General questions (designs and coverage): Carriers / CBIZ
  • Payroll issues / status change: City of St. Charles HR Department

Medical Claims

In regards to a medical claim, use the following information:

  • Contact Member Services
  • If issue is still unresolved, contact CBIZ at the numbers listed above