Emergency Medical Services (EMS)

Your St. Charles Fire Department operates two 24-hour Life Saving Vehicles (LSV). These vehicles look like large ambulances. Much of the equipment they carry is similar. Fire department LSVs differ in that they also carry firefighting and heavy vehicle rescue equipment. The units are typically staffed by two firefighters cross-trained as paramedics. These units work with other fire department units and you’ll typically see them responding with a fire engine or ladder truck. Many of the emergency medical calls we respond to require several individuals who fulfill different tasks on a call. 

We also work closely with our friends at St. Charles County Ambulance District (SCCAD), augmenting each other’s services without overlapping service delivery. With two ambulance stations in the City of St. Charles, the ambulance district plays an important role in our community.

  1. Ambulance Billing

    The City of St. Charles Fire Department operates an Advanced Life Support (ALS) emergency medical service for its residents and visitors. Find information on fees, insurance, payments, and more.

  2. Hardship Request

    The City of St. Charles abides by the contractual and legal obligations of health benefit plans to collect charges, co-payments, co-insurance, and deductible amounts owed by patients.

  3. Notice of Privacy Practices (PDF)

    This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

  4. The History of Our EMS Program

    Learn the history behind the City of St. Charles' EMS program.