Government

1. Boards, Commissions, Committees & Task Forces
2. City Council
   1. Ward 1 - Bill Otto
   2. Ward 2 - Mark A. Hollander
   3. Ward 3 - Vince Ratchford
   4. Ward 4 - Mary West
   5. Ward 5 - Denise Mitchell
   6. Ward 6 - Justin Foust
   7. Ward 7 - Michael Flandermeyer
   8. Ward 8 - Michael Galba
   9. Ward 9 - Bart Haberstroh
   10. Ward 10 - Bridget Ohmes
3. Mayor
   1. Hey Mayor Dan!
   2. Mayors' Charity Ball
   3. Mayor's Charity Golf Tournament
   4. Utility Tax Refund Program
4. Ordinances
   1. City Charter
5. Voting & Elections

Departments

1. Administration
   1. Monthly Departmental Report
   2. Trash Exemption Program
   3. 2022 City Accomplishments
2. Animal Welfare Services
   1. Friends of the Saint Charles Animal Shelter
   2. Animal Control Services
   3. How To Help
3. City Clerk
   1. Ordinances
   2. Agendas and Minutes
   3. How-To Videos
4. Community Development
   1. Online Permitting
   2. Short Term Rentals
   3. New Business Ambassador Program
   4. Facade Grant
   5. 2021 Updated Flood Insurance Rate Maps (FIRMs)
   6. Citizen Information Series How To's
   7. Animal Welfare Services
   8. Building Division
   9. Code Enforcement Division
   10. Occupancy Inspections
   11. Community Development Block Grant (CDBG) Division
   12. Planning & Zoning Division
   13. Commonly Asked Code Questions
   14. Subcontractor Licensing Information
   15. Construction Code Listing
   16. Demolition Permit Information
   17. Fees / Items Available for Purchase
   18. Flood Insurance Rate Maps
   19. Forms
   20. Maps
   21. Find Your Property
   22. Plans & Strategies
   23. How-To Videos
   24. Courtesy Notices
   25. GIS Division
   26. Public Hearings
   27. Liquor Businesses
   28. Marijuana Facilities 
   29. RESIDENTIAL REAL Estate Disclosure
5. Convention & Visitors Bureau
6. Economic Development
   1. About Us
   2. Grow Saint Charles Award 2021
   3. Strategic Advantages
   4. Data & Demographics
   5. Site Selector Information
   6. Live and Work
   7. Reopening the City
7. Engineering
   1. Broadband Internet
   2. Permits
      1. FAQ
      2. How-To Videos
   3. GIS Data Request
   4. Bangert Island Riverfront Transformation Project
   5. Projects
      1. Boone's Lick Storm Sewer Improvements
      2. Cole Creek Flood Map Revisions
      3. Boschert Creek Bank Stabilization
      4. Boschertown Road Reconstruction
      5. Centennial Greenway Trail Extension
      6. Crystal Springs Creek Bank Stabilization
      7. Droste Extension Study
      8. Duchesne & Hawthorn Culvert Replacements
      9. Duchesne Drive Reconstruction Project
      10. Frenchtown Great Streets Project
      11. Frenchtown MO Basin
      12. Hawks Nest Rehabilitation
      13. Lewis Street Storm Water Improvements
      14. Little Hills / Mel Wetter Roundabout
      15. MODOT Interstate 70 Cave Springs to Fairgrounds
      16. Muegge / 94 Improvements
      17. Muegge Road Rehabilitation
      18. Nathan Ave to Rose Brae Storm Sewer Improvements
      19. North Benton Avenue to North Main Storm Drainage
      20. Riverside Sanitary Trunkmain Replacement
      21. Second Street Reconstruction
      22. South Fifth Street Reconstruction
      23. West Adams
      24. West Clay Rehabilitation
      25. Zumbehl Road Culvert Replacement
      26. Boschert & Crystal Springs Bank Stabilization
   6. Proposition P Projects
   7. Consultant Information
   8. Traffic Calming
      1. Fifth Street Traffic Calming
   9. Standards and Specifications
   10. Development Submittals
   11. Plans and Programs
       1. Long Range Sidewalk Plan
       2. Long Range Pavement Plan
       3. Long Range Stormwater Plan
       4. Long Range Transportation Plan
       5. Long Range Water Plan
       6. Long Range Sanitary Sewer Plan
       7. Comprehensive Curb and Gutter Evaluation
       8. Bicycle & Pedestrian Master Plan
       9. Frenchtown Great Streets Reference Plans
   12. How-To Videos
   13. Dealing with Flood Damage
8. Finance
   1. Collections
   2. Financial Reports
   3. Purchasing
      1. Bids & Purchases
      2. Surplus Auction
      3. Accounts Payable Information
   4. Water & Sewer Rate
   5. Water/Sewer Service Turn On Request
   6. Filing a Claim with the City
9. Fire and Emergency Medical Services
   1. Your Fire Stations and Response Map
   2. History
   3. Department Information
      1. Organizational Chart
      2. Annual Reports
      3. Fire Operations Division
         1. Special Operations
         2. Training Division
      4. EMS Bureau
         1. Ambulance Billing
            1. Ambulance Billing Policy Statements
         2. Hardship Request
         3. Notice of Privacy Practices (PDF)
      5. Fire Prevention Bureau
   4. Community Involvement
   5. FAQs
   6. Emergency Management and Disaster Preparedness
      1. Community Emergency Response Team (CERT)
      2. Emergency Management
      3. Storm Warning System
   7. Fire Safety Information
10. Human Resources
    1. Careers
    2. City Employee Benefit Information
11. Innovation and Technology
12. Legal
13. Municipal Courts
    1. Appointment of Counsel
    2. Prosecuting Attorney
    3. Attire & Items Not Allowed in Court
    4. Attorney Information
    5. Arraignment, Plea, & Trial
    6. Court Ordered Programs
    7. Failure To Appear
    8. Interpreter Services
    9. Mandatory Court Appearance
    10. Parking Permits
    11. Paying A Fine or Ticket
    12. Point System Violation Description Table
    13. Right of Appeal
    14. Violations Fine List
    15. How-To Videos
14. Parks & Recreation
    1. Cemeteries
15. Police
    1. ABOUT SCPD
       1. Vision & Mission
       2. International Accreditation - CALEA
       3. Saint Charles Police Department Annual Report
       4. SCPD Policy Manual
       5. Strategic Goals
       6. Department Structure
          1. Investigative Services Bureau
          2. Operations Services Bureau
          3. Operations Support Bureau
          4. Office of Professional Responsibility
          5. Records Bureau
          6. Specialty Units
             1. Canine Unit
             2. S.T.A.R.T.
             3. Investigative Division
             4. Mounted Police Unit
             5. Regional SWAT Team
             6. School Resource Officers
          7. Public Information Officer
       7. Map of Police Zones
    2. Crime Mapping
       1. Out My Window
       2. Historical Police Activity
    3. Register A Camera
    4. Request Extra Patrol
    5. Report or Find A Lost Pet
    6. Community Outreach
       1. Citizen Police Academy
       2. Crime Stoppers
       3. Neighborhood / Business Watch
       4. Police Station Tours and Requests
       5. Public Information Officer
       6. Safety Tips For Citizens
       7. LGBTQIA Liaison Officer
    7. How Do I?
       1. Report Expired Temp Tags
       2. Apply for a Parade Permit
       3. Claim Property
       4. Commendations and Complaints
       5. Crisis Services
       6. Fingerprinting Services
       7. Impound Vehicle
       8. Obtain a Report
    8. In Memory
       1. James David Lamb
       2. John Blair
       3. Fred Bernard Bergmann
       4. Gary R. Stroud
       5. Grant Anthony Jansen
    9. Animal Control
    10. Explorer Program
    11. False Alarms
    12. How-To Videos
16. Public Works
    1. Wellhead Information
       1. Latest Updates
       2. Hayford Bridge Road Site
       3. Ameren Huster Road Substation
       4. City Drinking Water Wells
       5. Protecting The Elm Point Wellfield
       6. Public Meetings
       7. Contact Information Page
       8. Press Releases
    2. PW DATA HUB
    3. Residential Programs
       1. Residential Sewer Line Insurance Program
       2. Residential Water Line Insurance Program
       3. Applications
       4. Backflow Prevention
    4. Divisions
       1. Utilities Division
          1. Water and Sewer
             1. Wastewater Treatment
                1. Capacity Management Operations & Maintenance CMOM
                2. Will it Flush
             2. Water Treatment
             3. Water, What is it worth to you
          2. Water & Sewer Rates
          3. Stormwater Management
             1. Build Your Own Rain Garden
             2. Mission: Clean Stream
       2. Public Works Division
          1. Street Traffic Fleet
             1. Adopt-A-Roadway
             2. Snow and Ice Operations
                1. Levels of Service
                2. Snow and Winter Storm Operations Update
             3. Main Street Beautification
             4. Mosquito Control Operations
          2. Facilities
          3. Annual Pavement Program
    5. Frequently Asked Questions
    6. Droste Road Stormwater Project
    7. Annual Pavement Program
    8. How-To Videos
17. Special Events and Communications
    1. How to View the City Channel
    2. Watch Live & On-Demand
    3. Programming
    4. Social Media
    5. Sign Up To Receive STCNow Weekly
    6. Use Tax Survey

Community

1. About St. Charles
   1. City Newsletter
   2. Emergencies
   3. FAQs
   4. Geography
   5. Helpful Links
   6. Heritage
   7. Legal Information
   8. Press Releases
   9. Timeline
2. Animals & Pets
3. Cemeteries
4. Convention Center
5. Foundry Art Centre
6. Events
   1. Special Event Application Process
   2. City Lights 2023
   3. The St. Charles Riverwalk Market
   4. City Talk Town Hall Meetings
   5. Mardi Gras Parade and After Party
   6. St. Patrick's Day Parade
   7. Senior Activities Fair
   8. St. Charles Flea and Artisan Market
   9. Hot Summer Nights
   10. Real Champions Fight Night
   11. PAW Parade
   12. Bowls and Brews
   13. Community Table Picnic
   14. Missouri Police Canine Association Fall Workshop
   15. Ties & Tails Animal Shelter Gala
   16. St. Charles Salutes Veterans Day Celebration
   17. Hometown Heroes Banner Program
7. Historic Main Street Tour
8. Hospitals
9. Libraries
10. Parks & Recreation
11. Park and Ride
    1. Department of Public Works
12. Report A Concern
13. Reserve A Community Room
14. Schools
15. Sister Cities Program
16. Title VI Plan & ADA Compliance
17. Volunteer Opportunities
18. The Boroughs Of Riverwalk
19. Wellfield Information
    1. Latest Updates
    2. Hayford Bridge Road Site
    3. Ameren Huster Road Substation
    4. City Drinking Water Wells
    5. Protecting The Elm Point Wellfield
    6. Public Meetings
    7. Contact Information Page
    8. Press Releases

Services

1. Disability Services
2. Pay Water & Sewer Bills Online
3. Senior Services
4. Surplus Auction
5. Trash & Recycling
6. Utilities
7. Water & Sewer Service

How Do I...

1. Apply
   1. Board, Commission, Or Committee
   2. Permits
      1. Engineering Permits FAQ
   3. Convention & Visitors Bureau Volunteering
   4. Employment
   5. Business License
   6. Residential Sales Permit
   7. Occupancy Inspections
2. Contact
   1. Animal Control
   2. City Council
   3. Fire & EMS
   4. Human Resources
   5. Police
   6. Public Works
   7. Republic Services Trash & Recycling
      1. Document Shredding / Electronic Recycling Event
      2. Holiday Service Schedule
      3. Appliance, Bulk and Electronic Collections
      4. Trash Service
      5. Trash Guidelines
      6. Trash Exemption Program
      7. Yard Waste Service
      8. Recycling
      9. Mobile App
3. File
   1. A Claim with the City
4. Find
   1. Local Businesses
   2. Online City Forms
   3. Ordinances
   4. Water & Sewer Rates
   5. Downloadable Forms (PDF)
   6. Visitor Information
   7. Upcoming Events
5. Pay
   1. Fine or Ticket
   2. Water & Sewer Bill
   3. Bill Pay Automatic Form
   4. Hotel/Motel Tourism Tax Return
   5. Restaurant Tourism Tax Return
6. How-To Videos
7. Request
   1. Assistance for Non-Emergency Issues
   2. A Police Report
   3. Fees / Items Available for Purchase
   4. Fire Station Tour (PDF)
   5. Sunshine Law Request
   6. Water & Sewer Service
8. View
   1. Bid Opportunities
   2. News Releases
   3. City Newsletters
   4. City Charter (PDF)
   5. City Project Information
   6. Residential Utilities
   7. Trash & Recycling Information
   8. Transit Information
   9. The City TV Channel
   10. Agendas and Minutes
   11. Accessibility Guidebook
       1. Accessibility Guidebook

Hey Mayor Dan!