Government

1. Boards, Commissions & Committees
2. City Council
   1. Ward 1 - Christopher Kyle
   2. Ward 2 - Tom Besselman
   3. Ward 3 - Vince Ratchford
   4. Ward 4 - Mary West
   5. Ward 5 - Denise Mitchell
   6. Ward 6 - Jerry Reese
   7. Ward 7 - Michael Flandermeyer
   8. Ward 8 - Michael Galba
   9. Ward 9 - Bart Haberstroh
   10. Ward 10 - Bridget Ohmes
3. Mayor
   1. Hey Mayor Dan!
   2. Utility Tax Refund Program
4. Ordinances
   1. City Charter
5. Voting & Elections

Departments

1. Administration
   1. Monthly Departmental Report
   2. Novel Coronavirus (COVID-19) Update
   3. Trash Exemption Program
2. Animal Control
   1. Adoptable Pets
   2. Other Services
   3. How To Help
3. City Clerk
   1. Ordinances
   2. Agendas and Minutes
   3. How-To Videos
4. Community Development
   1. New Business Ambassador Program
   2. 2021 Updated Flood Insurance Rate Maps (FIRMs)
   3. Citizen Information Series How To's
   4. Building Division
   5. Code Enforcement Division
   6. Rental Inspection
   7. Community Development Block Grant (CDBG) Division
   8. Planning & Zoning Division
   9. Commonly Asked Code Questions
   10. Subcontractor Licensing Information
   11. Construction Code Listing
   12. Demolition Permit Information
   13. Fees / Items Available for Purchase
   14. Flood Insurance Rate Maps
   15. Forms
   16. Maps
   17. Find Your Property
   18. Plans & Strategies
   19. How-To Videos
5. Convention & Visitors Bureau
6. Economic Development
   1. About Us
   2. Grow Saint Charles Award 2021
   3. Strategic Advantages
   4. Data & Demographics
   5. Site Selector Information
   6. Live and Work
   7. Reopening the City
7. Engineering
   1. Virtual Road Show
      1. Bridle Spur Culvert Replacement Project
      2. Long Range Transportation Plan
      3. Duchesne & Hawthorn Culvert Replacements
      4. Little Hills & Mel Wetter Roundabout
      5. Perry Street Storm Sewer Improvements
      6. Riverpointe Development
      7. Zumbehl Culvert
      8. 2021 Public Works Pavement Plan
      9. TAKE THE SURVEY
   2. Permits
      1. FAQ
      2. How-To Videos
   3. GIS Data Request
   4. Bangert Island Riverfront Transformation Project
   5. Projects
      1. Boone's Lick Storm Sewer Improvements
      2. Boschert Creek Bank Stabilization
      3. Bridle Spur Culvert Replacement Project
      4. Centennial Greenway Trail Extension
      5. Clark Street Complete Street Study
      6. Clark St. Storm Sewer Improvements
      7. Cole Creek Stabilization at Huntington Downs
      8. Convention Center Boulevard Extension
      9. Crystal Springs Creek Bank Stabilization
      10. Duchesne & Hawthorn Culvert Replacements
      11. Frenchtown & Elm Point Levee Studies
      12. Frenchtown Great Streets Project
      13. Lincoln Elementary Safe Routes to School
      14. Little Hills / Mel Wetter Roundabout
      15. Missouri Highway 370 Pedestrian Bridge
      16. Nathan Ave to Rose Brae Storm Sewer Improvements
      17. North Benton Avenue to North Main Storm Drainage
      18. Perry Street Storm Sewers
      19. Riverside Sanitary Trunkmain Replacement
      20. Seventh Street to Boone's Lick Stormwater Upgrade
      21. Skinner Industrial Drive Trunkmain Replacement & I
      22. South Fifth Street Reconstruction
      23. Spring Mill Estates Water Quality
      24. Thrush & Mayer/Treadway Storm Sewer Improvements
      25. West Clay Rehabilitation
      26. Zumbehl Road Culvert Replacement
      27. Frenchtown MO Basin
   6. Proposition P Projects
   7. Consultant Information
   8. Traffic Calming
   9. Standards and Specifications
   10. Development Submittals
   11. Plans and Programs
       1. Long Range Sidewalk Plan
       2. Long Range Pavement Plan
       3. Long Range Stormwater Plan
       4. Long Range Transportation Plan
       5. Long Range Water Plan
       6. Long Range Sanitary Sewer Plan
       7. Comprehensive Curb and Gutter Evaluation
       8. Bicycle & Pedestrian Master Plan
       9. Frenchtown Great Streets Reference Plans
   12. How-To Videos
8. Finance
   1. Collections
   2. Financial Reports
   3. Purchasing
      1. Bids & Purchases
      2. Surplus Auction
   4. Water & Sewer Rate
   5. Filing a Claim with the City
9. Fire and Emergency Medical Services
   1. Your Fire Stations and Response Map
   2. History
   3. Services
      1. Fire Operations
      2. Emergency Medical Services (EMS)
         1. Ambulance Billing
            1. Ambulance Billing Policy Statements
         2. Hardship Request
         3. Notice of Privacy Practices (PDF)
      3. Special Operations
      4. Training Division
      5. Fire Prevention
      6. Code Enforcement
   4. Community Involvement
   5. FAQs
   6. Emergency Management and Disaster Preparedness
      1. Community Emergency Response Team (CERT)
      2. Emergency Management
      3. Storm Warning System
   7. Fire Safety Information
10. Human Resources
    1. Careers
    2. Staff Information
11. Information Technology
12. Legal
13. Media
    1. How to View the City Channel
    2. Watch Live & On-Demand
    3. Programming
    4. Program Schedule
    5. Social Media
    6. STC360°
    7. Sign Up To Receive STCNow Weekly
14. Municipal Courts
    1. Appointment of Counsel
    2. Prosecuting Attorney
    3. Attire & Items Not Allowed in Court
    4. Attorney Information
    5. Arraignment, Plea, & Trial
    6. Court Ordered Programs
    7. Failure To Appear
    8. Interpreter Services
    9. Mandatory Court Appearance
    10. Parking Permits
    11. Paying A Fine or Ticket
    12. Point System Violation Description Table
    13. Right of Appeal
    14. Violations Fine List
    15. How-To Videos
15. Parks & Recreation
    1. Cemeteries
16. Police
    1. ABOUT SCPD
       1. Vision & Mission
       2. International Accreditation - CALEA
       3. Saint Charles Police Department Annual Report
       4. SCPD Policy Manual
       5. Strategic Goals
       6. Department Structure
          1. Investigative Services Bureau
          2. Operations Services Bureau
          3. Operations Support Bureau
          4. Office of Professional Responsibility
          5. Records Bureau
          6. Specialty Units
             1. Canine Unit
             2. S.T.A.R.T.
             3. Investigative Division
             4. Mounted Police Unit
             5. Regional SWAT Team
             6. School Resource Officers
       7. Map of Police Zones
    2. Crime Mapping
       1. Out My Window
       2. Historical Police Activity
    3. Register A Camera
    4. Request Extra Patrol
    5. Report or Find A Lost Pet
    6. Community Outreach
       1. Citizen Police Academy
       2. Crime Stoppers
       3. Neighborhood / Business Watch
       4. Police Station Tours and Requests
       5. Public Information Officer
       6. Safety Tips For Citizens
       7. LGBTQIA Liaison Officer
    7. How Do I?
       1. Apply for a Parade Permit
       2. Claim Property
       3. Commendations and Complaints
       4. Crisis Services
       5. Fingerprinting Services
       6. Impound Vehicle
       7. Obtain a Report
    8. In Memory
       1. James David Lamb
       2. John Blair
       3. Fred Bernard Bergmann
       4. Gary R. Stroud
       5. Grant Anthony Jansen
    9. Animal Control
    10. Explorer Program
    11. False Alarms
    12. How-To Videos
17. Public Works
    1. PW DATA HUB
    2. Residential Programs
       1. Residential Sewer Line Insurance Program
       2. Residential Water Line Insurance Program
       3. Applications
       4. Backflow Prevention
    3. Divisions
       1. Utilities Division
          1. Water and Sewer
             1. Wastewater Treatment
                1. Capacity Management Operations & Maintenance CMOM
                2. Will it Flush
             2. Water Treatment
             3. Water, What is it worth to you
          2. Water & Sewer Rates
             1. Water & Sewer Rate Flyer
          3. Stormwater Management
             1. Build Your Own Rain Garden
             2. Mission: Clean Stream
       2. Public Works Division
          1. Street Traffic Fleet
             1. Adopt-A-Roadway
             2. Snow and Ice Operations
             3. Main Street Beautification
             4. Mosquito Control Operations
          2. Facilities
          3. Annual Pavement Program
    4. Saint Charles Area Transit System
    5. Frequently Asked Questions
    6. Droste Road Stormwater Project
    7. Annual Pavement Program
    8. How-To Videos

Community

1. About St. Charles
   1. City Newsletter
   2. Emergencies
   3. FAQs
   4. Geography
   5. Helpful Links
   6. Heritage
   7. Legal Information
   8. Press Releases
   9. Timeline
2. Animals & Pets
3. Cemeteries
4. Convention Center
5. Foundry Art Centre
6. Historic Main Street Tour
7. Hospitals
8. Libraries
9. Parks & Recreation
10. Park and Ride
    1. Department of Public Works
    2. Fares
    3. SCAT Transit System - I-70 Commuter
    4. SCAT Transit System - Blue Route
    5. SCAT Transit System - Red Route
    6. SCAT Transit System - Green Route
    7. SCAT Transit System - Orange Route
11. Report A Concern
12. Schools
13. Title VI Plan & ADA Compliance
14. Volunteer Opportunities

Services

1. Disability Services
2. Pay Water & Sewer Bills Online
3. Senior Services
4. Surplus Auction
5. Trash & Recycling
6. Utilities
7. Water & Sewer Service

How Do I...

1. Apply
   1. Board, Commission, Or Committee
   2. Permits
      1. Engineering Permits FAQ
   3. Convention & Visitors Bureau Volunteering
   4. Employment
   5. Business License
   6. Solicitor License
2. Contact
   1. Animal Control
   2. City Council
   3. Fire & EMS
   4. Human Resources
   5. Police
   6. Public Works
   7. Republic Services Trash & Recycling
      1. Document Shredding / Electronic Recycling Event
      2. Appliance, Bulk and Electronic Collections
      3. Trash Service
      4. Trash Guidelines
      5. Trash Exemption Program
      6. Yard Waste Service
      7. Recycling
      8. Mobile App
3. File
   1. A Claim with the City
4. Find
   1. Local Businesses
   2. Online City Forms
   3. Ordinances
   4. Water & Sewer Rates
   5. Downloadable Forms (PDF)
   6. Visitor Information
   7. Upcoming Events
5. Pay
   1. Fine or Ticket
   2. Water & Sewer Bill
   3. Bill Pay Automatic Form
   4. Hotel/Motel Tourism Tax Return
   5. Restaurant Tourism Tax Return
6. How-To Videos
7. Request
   1. Assistance for Non-Emergency Issues
   2. A Police Report
   3. Fees / Items Available for Purchase
   4. Fire Station Tour (PDF)
   5. Sunshine Law Request
   6. Water & Sewer Service
8. View
   1. Bid Opportunities
   2. City Newsletters
   3. City Charter (PDF)
   4. City Project Information
   5. Residential Utilities
   6. Trash & Recycling Information
   7. SCAT Transit Information
   8. The City TV Channel
   9. Agendas and Minutes
   10. Accessibility Guidebook
       1. Accessibility Guidebook

Hey Mayor Dan!